PetSmart at 600 Greenville Boulevard Southeast in Greenville, North Carolina

Customer Reviews about PetSmart

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  I went in to get a harness since my dog chewed up the last one. I decided to ask one of the associates for help on suggestions as to how it should fit or which ones where durable. I asked an older associate if someone could assist me and she asked me what I needed. I told her I was looking for a harness and she immediately started telling me that a harness shouldn't be left on a dog because they will chew it and that I wouldn't find one that he wouldn't chew and that I could fit the harnesses on my dog on my own. She kept interrupting me every time I wanted to tell her that I know he will chew but I just want SUGGESTIONS on some good ones. She completely ignored me so I went off on my own to try and fit some on my dog since she clearly did not want to help. As I was trying them on him she would walk by and make comments like "he needs a medium or a large" and would quickly walk away without letting me ask anything else. She came by a second time and trying to sell me a $7 harness (which is the one he chewed) but she would have known that if she just had listened to me at the beginning. And then she immediately walked away again. She wasn't assisting anyone else; she was just walking around the store so I don't see why she couldn't have helped me. Bottom line, she made my experience very frustrating to which I decided to grab a harness and just try it on my dog at home and return it if it doesn't fit appropriately. I really wish I could remember her name but I won't be going back just because I don't want to run into her again.
  August 16, 2017

  by Jaqueline Ayala

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Today: 09:00 am — 09:00 pm

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